Help

Help

Currently Mackenzie Health and Southlake Regional Health Centre are the only identity providers that can access eHealth Ontario services.

Please note that the first time you login you will be required to enter your Mackenzie Health or Southlake Regional Health credentials and ONE ID credentials. This one-time login will associate your ONE ID credentials with those provided by your organization. Each time after this login you will be able to access the eHealth Ontario portal using your Hospital credentials only.

If you do not have a ONE ID account please contact the eHealth Ontario Service Desk at 1-866-250-1554.



What is an IdP?

IdPs (Identity Providers) are organizations that are responsible for issuing identification information or accounts to users allowing them to interact with a service or system. Accounts must only be issued after an appropriate identity process has been followed.